By Jones Gadama
The Comesa Competition Commission (CCC) has issued a warning to the public to exercise caution when buying a Mercedes-Benz Model GLE (167) following a recall in South Africa due to a high voltage issue on its starter alternator processor load.
The recall was announced by the National Consumer Commission of South Africa after it was discovered that the vehicle’s monitoring system may fail to detect some problems, potentially leading to accidents.
According to the CCC, the affected vehicles were sold in Eswatini, but there is a high likelihood that some Comesa member states may also have imported the vehicles.
The commission has urged consumers to be vigilant when purchasing the Mercedes-Benz Model GLE (167) and to check if their vehicle is one of the affected models.
The CCC has stated that it is aware of the development and is working closely with relevant authorities in Comesa member states to ensure that consumers are protected.
The commission has also advised consumers to contact authorized Mercedes-Benz dealerships or the manufacturer’s customer service department for more information on the recall and to schedule any necessary repairs.
The recall affects a specific range of Mercedes-Benz Model GLE (167) vehicles, and owners are advised to check their vehicle’s identification number (VIN) to determine if it is one of the affected models. Consumers can also visit the Mercedes-Benz website or contact their local dealership for more information on the recall.
The CCC has emphasized the importance of consumer safety and has urged all consumers to prioritize their safety on the roads.
The commission has also reminded consumers of their rights under the Comesa Competition Regulations, which include the right to safe and quality products.
The recall of the Mercedes-Benz Model GLE (167) is a reminder of the importance of vehicle safety and the need for manufacturers to ensure that their products meet the highest safety standards.
Consumers are advised to stay informed about any recalls or safety notices related to their vehicles and to take prompt action to address any issues.
The CCC will continue to monitor the situation and work with relevant authorities to ensure that consumers in Comesa member states are protected.
In the meantime, consumers are advised to exercise caution when purchasing vehicles and to check for any recalls or safety notices before making a purchase.
As the automotive industry continues to evolve, it is essential for manufacturers to prioritize vehicle safety and for consumers to stay informed about any potential issues with their vehicles. The CCC’s warning serves as a reminder of the importance of consumer vigilance and the need for manufacturers to take responsibility for ensuring the safety of their products.
Consumers who have purchased or own a Mercedes-Benz Model GLE (167) are advised to take the following steps: check their vehicle’s VIN to determine if it is one of the affected models, contact an authorized Mercedes-Benz dealership or the manufacturer’s customer service department for more information on the recall, and schedule any necessary repairs to ensure their vehicle is safe to drive. By taking these steps, consumers can help ensure their safety on the roads and protect themselves and others from potential harm
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